What is the maximum occupancy for one room?

We have rooms that can accommodate from 2 to 4 people.

Is internet available in a room?

Yes, we offer Wi-Fi/LAN in guest rooms and Wi-Fi in the lobby.

What time can I reserve for dinner and breakfast?

You may choose start time from followings:
Dinner: From 6:00pm to 8:30pm
Breakfast: 8:00am, 9:30am, 10:00am

Can you accommodate allergies or personal food preferences?

If you inform us in advance, we will do our best to accommodate your request.

It the private bath in room is hot spring?

Yes, all rooms have a private hot spring bath.

When can I use the communal​ hot spring facilities?

Communal​ hot spring open hours: 3-12 pm, 6-11 am.

Do you provide guest wear for children to wear while at the hotel?

We provide small-, medium-, and large-sized children's guest wear. Please tell the concierge what you need, including the size.

Do you have baby beds?

We have one baby bed available to rent.

Do I have to pay for small children?

There is a fee of ¥1,620 per child (including tax) for children under 12 to use the facilities.
Additional fees will be charged for extra beds and meals. Guests aged 12 or over will be charged the same rate as adults.

What is "Spa tax"?

Spa tax is taxation that is charged to the guests in Atami who uses the accommodation with hot springs. It costs \150 per person per night over 12 years old.

Can I order a shuttle to the hotel?

We can take you to our hotel from the train station "Atami" or "Kinomiya". Please book in advance.

What time are check-in and check-out?

 Check-in is from 3 pm. Check-out is by 11 am.

Can I check in earlier/check out later?

Please ask us for your order when you reserve.
It will cost \13,200per for one hour.

Could I pay through credit cards?

We accept payment through various types of credit cards. (Visa, Master card, AMEX, JCB, Union pay, etc)

Can I stay with my pet?

Unfortunately, pets are not allowed to stay at the hotel.